Hi @CatMom 

It’s so lovely to hear from you 💜

That’s absolutely no worries at all - I hope that your exam went well 😊

Navigating our way around the forums can be really tricky - especially when we’re new to the community and still finding our feet 💜

The screenshot that @tyme shared with you is how we can tell if someone has reached out to us 😊 Unfortunately however, if someone sends us a message without placing @ in front of our username, we won't receive a notification in our inbox 💜

I’m so sorry for the confusion around this 💜 However, if you stay on this thread (where we are now) and scroll back a couple of pages, you should (fingers crossed 💜) come across P0larBear’s message 😊 Just to help narrow things down a bit they posted on the 14th of March 😊

I really hope that this helps you a little bit and please know that you’re always welcome to reach back to me if you need to 💜

Take kind and gentle care of yourself,

ShiningStar 💜