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12-03-2019 07:31 AM
12-03-2019 07:31 AM
Notification troubles
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12-03-2019 07:52 AM
12-03-2019 07:52 AM
Re: Notification troubles
Also notifications via the bell icon are very laggy. It was only the notifications through the bell icon until this morning but I've now noticed at least one email notification (for a tag) hasn't come through too. No biggie but wanted to mention it.
@Lauz, @s-jay, @nashy
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12-03-2019 08:31 AM
12-03-2019 08:31 AM
Re: Notification troubles
Thanks for reporting this - yes I can see the same issue with the online notifications showing that line of you have no new notifications. The lag in email could be linked to this issue as well. I have flagged for our IT team who will look into it and hopefully be able to sort!
I will keep you posted. If you notice others around the forums commenting or feeling concerned, feel free to highlight this thread to assure them we are checking it out 👍
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12-03-2019 08:44 AM
12-03-2019 08:44 AM
Re: Notification troubles
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12-03-2019 08:45 AM
12-03-2019 08:45 AM
Re: Notification troubles
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12-03-2019 12:04 PM
12-03-2019 12:04 PM
Re: Notification troubles
Hi all & especially @outlander & @CheerBear - thanks for fflagging this.
We received word from our platform provider that this is a wide spread issue for all communities on this platform through the Asia Pacific region.
The developers are aware, investigating and working on it. We will keep you updated.
Thanks for your patience!
Community Notification Feed not showing any content
New incident: InvestigatingWe are aware of an issue with the Notification Feed feature where it is no longer showing any entries for users on Lithium communities in our AMER & APAC Datacenter. We are currently investigating this issue and we will provide updates as they become available.
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12-03-2019 02:42 PM
12-03-2019 02:42 PM
Re: Notification troubles
I am having this exact same issue too. Glad to see I'm not just the only one though lol
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12-03-2019 03:06 PM
12-03-2019 03:06 PM
Re: Notification troubles
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13-03-2019 07:26 AM
13-03-2019 07:26 AM
Re: Notification troubles
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13-03-2019 07:53 AM
13-03-2019 07:53 AM
Re: Notification troubles
Yes @CheerBear! The platform announced that they had fixed the incident so all should be smooth with notifications again.
I got your notification to me - so it seems to be back to normal wooo!
FYI @outlander @MDT